SIS Operations Specialist - PVH (Tommy Hilfiger & Calvin Klein)

Who we are...

At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well as the agency for Calvin Klein, DKNY, Donna Karan, and Karl Lagerfeld (Spain and Portugal).

AWWG currently has over 3,500 points of sale, a presence in 86 countries globally, and a workforce of more than 4,500 employees of 79 nationalities. As a global retail platform, the Group is committed to constant evolution and to creating brand equity by transformation, in line with the changes, challenges, and inherent needs of the industry. The three iconic brands are unified as part of AWWG while each maintains its own strong DNA and values, built up over thirty years in the retail sector with strong design teams, product development, and brand enhancement. AWWG continuously evolves, pushing the limits and defying the status quo to create value through innovative, aspirational, and sustainable products that prioritize excellence, craftsmanship, differentiation, and quality.

The project!

As a Retail Operations Specialist, you will play a key role in supporting and coordinating the daily operations of our Shop-in-Shop (SIS) business within El Corte Inglés. You will be responsible for managing operational processes, monitoring store performance, coordinating resources, and ensuring effective communication across our retail network.

Working closely with Retail, Commercial, and other internal teams, you will help optimize processes, improve operational efficiency, and support the successful implementation of retail initiatives.

What will the role entail?

• Coordinate and support daily retail operations across our Shop-in-Shop network, ensuring smooth processes and alignment with business objectives.
• Monitor and analyze store performance, including sales by associate, operational KPIs, and regular reporting to support business decisions.
• Manage operational processes, including store databases, staff information, scheduling support, and coordination of store resources.
• Coordinate the forecasting, ordering, and distribution of store materials, uniforms, and POS elements, working closely with suppliers and internal teams.
• Support the implementation of commercial initiatives, seasonal campaigns, store openings, and Visual Merchandising guidelines, ensuring effective communication and execution across stores.

What do we offer?

• Corporate remote work policy and flexible working hours.
• Great discounts on the brands of the Group.
• Great international working environment.

Requirements:

• Bachelor’s degree in Business Administration, Management, Economics, Marketing, Fashion Management, or related fields.
• 1 or more years of experience in Retail Operations, Retail Coordination, or a similar role, preferably within the fashion industry.
• Advanced level of English and Spanish required.
• High proficiency in Excel and PowerPoint. Knowledge of SAP is a plus.
• Strong analytical and organizational skills, with excellent attention to detail.
• Proactive and solution-oriented mindset, with the ability to manage multiple tasks and coordinate with different stakeholders.