Moncler

Runner - Madrid Serrano (Fijo Discontinuo)

Overview

Moncler is currently looking for a Full-Time Runner to join our team in Madrid for the Winter Season.

As a Runner, you will play a key role in supporting the overall efficiency of the boutique, contributing to a seamless client experience through excellent operational execution and strong teamwork. Acting as a link between the sales floor and the back-of-house, you will ensure product availability, organization, and smooth day-to-day store operations while embodying Moncler’s values and commitment to excellence.

Working closely with Client Advisors, Stock Controllers and the wider boutique team, you will contribute to creating a welcoming environment and ensuring the highest standards of service and operational efficiency.

Your Impact

Welcome clients in a warm and professional manner, contributing to a positive and engaging boutique atmosphere.
Support Client Advisors in delivering an exceptional client experience through timely product retrieval and operational assistance.
Ensure efficient stockroom organization, replenishment activities, and product handling, maintaining accuracy and attention to detail.
Assist in product transfers, deliveries, stock movements, and inventory activities, ensuring compliance with company procedures.
Contribute to maintaining the highest standards of housekeeping and operational excellence in both sales floor and back-of-house areas.
Collaborate effectively with colleagues, demonstrating flexibility, reliability, and a strong team spirit.

Qualifications

Previous experience in retail, hospitality, logistics, or operational support roles is considered an advantage.
Passion for the luxury fashion industry and strong service orientation.
Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Proactive, dynamic, and hands-on approach to daily activities.
Fluency in English is required; knowledge of additional languages will be considered a plus.
Availability to work weekends and according to retail business needs.

Compensation & Benefits

Gross annual salary range: €24,000–€26,000, depending on relevant experience, skills, and internal equity considerations.
Competitive sales commission scheme linked to store performance.
Meal vouchers provided for each worked day.

"Moncler is an Equal Opportunity Employer. We do not discriminate on the basis of ethnicity, skin color, religion, marital status, age, nationality, ancestry, disability, neurodiversity, medical condition, gender, gender identity or expression, or sexual orientation. We celebrate diversity and are committed to fostering an inclusive environment where everyone can thrive."

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